Shipping & Delivery Policy
Thank you for shopping at Care of Zindagi. We are committed to delivering your health, wellness, and cosmetic products safely and efficiently. Below are the terms and conditions that constitute our Shipping Policy.
1. Order Cut-Off Time
* All orders placed before 12:00 PM (IST) India Standard Time will begin processing the same business day.
* Orders placed after 12:00 PM will begin processing on the following business day.
2. Handling Time (Order Preparation)
* Handling Time: 1 to 2 Business Days.
* Fulfillment Days: We process and pack orders daily from Monday to Sunday.
3. Transit Time (Delivery in Transit)
* Transit Time: 4 to 8 Business Days.
* Shipping Days: Our courier partners transport and ship packages from Monday to Saturday.
4. Total Delivery Time
* Estimated Delivery Time: Across all destinations, your package will arrive within 5 to 10 business days from the time you place your order.
* We proudly offer Free Standard Shipping across all destinations in India with no hidden charges at checkout.
5. Order Tracking
Once your package is shipped, a unique Tracking ID and link will be automatically shared via your registered email address or mobile number. You can use this link to check the live status of your shipment at any point during transit.
6. Cancellations in Transit
Orders can only be modified or cancelled if they have not yet been dispatched from our warehouse. Once an order has been picked up by our shipping carrier and a tracking ID is generated, the shipment cannot be cancelled or recalled in transit.
7. Contact Support
If you experience any delivery delays, receive a damaged shipping box, or need to change your details before shipment, please contact our support team immediately:
* Phone / WhatsApp: +91 8685881394 (9:00 AM – 18:00 PM IST, Monday to Saturday)
* Email: ajay@careofzindagi.com