1. Order Processing

• Verification: All orders are subject to product availability and payment verification.

• Processing Time: Orders are typically processed within 1–3 business days. You will receive a confirmation email or SMS once your order has been dispatched.

• Address Accuracy: Please ensure your shipping address and contact details are correct. We are not responsible for delays or non-delivery due to incorrect information provided at checkout.

2. Shipping & Delivery

• Domestic Shipping: We ship across India. Estimated delivery times vary by location:

  • Metro Cities: 3–5 business days.

  • Rest of India: 5–10 business days.

• Shipping Charges: Shipping fees are calculated at checkout based on the weight of the order and the delivery location. Currently we offer free shipping on all products 

• Tracking: Once dispatched, a tracking ID will be shared with you via email/SMS so you can monitor your package’s progress.

3. Cancellations

• Orders can only be cancelled if they have not yet been dispatched.

• To request a cancellation, please contact our support team immediately at phone – 8685881394/Email- info@careofzindagi.com . Once an order is in transit, it cannot be cancelled.